Changing the future of finance, one startup at a time

Yes. Zeni can assist in administering international payments by leveraging the appropriate tools from your finance stack, or suggesting new tools best suited for your needs.

Yes, we will work with you to migrate your data from your current accounting software over to Quickbooks Online.

Zeni customers can access Zeni via email or the mobile web and online Zeni Dashboard. Each customer is assigned a unique email alias to communicate directly with its dedicated Zeni finance team, where questions and requests can be exchanged. Additionally, all Zeni customers have access to their Zeni Dashboard on desktop and mobile web, where they can access real-time financial insights and data.

Start to finish, the Zeni onboarding process takes about 30 minutes to complete via a Zoom video call. We'll request you share your screen, and then walk you through the various points of read-only account access required to get Zeni up and running (e.g. banks, credit cards, Quickbooks Online, payroll provider, payment processor, etc.).

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Once we have access to your accounts and make any recommended updates to your chart of accounts, your Zeni Dashboard will be activated — typically within one week of joining Zeni. Your Zeni Finance Concierge email is set-up prior to onboarding and ready for use immediately.

The Zeni Finance Concierge is fully-staffed Monday through Friday, 9:00 am to 6:00 pm PST. We aim to complete requests within two hours, or will otherwise respond with an anticipated timeline for completion.

Yes! This is included as part of our CFO Plan. Learn more about our plans and pricing here.

Zeni offers a full suite of CFO Services as part of our CFO Plan, which includes the following key activities. As with all Zeni plans, the Zeni CFO plan is available for a flat monthly fee based on monthly expenses. Visit our pricing page for more details.

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• Financial Planning & Analysis (FP&A), including scenario modeling
• Budgeting and tracking (compare actuals vs planned)
• Monthly business review of KPIs (eg: ARR, CAC, LTV, Net Retention, EBITDA)
• Board meeting finance presentations (remote)
• Coordination with 409A provider
• Board deck guidance
• Due diligence and fundraising preparation

Zeni does not handle sales tax, but we can refer or recommend a partner who can help.

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Yes, Zeni Tax Plan customers are eligible to request their R&D tax credit. Zeni will charge a 20% fee on R&D Tax Credits reported on the tax return.

No. Zeni offers tax services for a flat annual fee starting at $2499/year. The Zeni Tax plan includes federal, state, and local tax returns, R&D Tax Credit, and support of ongoing tax and compliance needs throughout the year.

Pertinent tax-related filing deadlines for U.S.-based companies in 2023 (2022 tax year) are summarized below:

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• W-2 and 1099-NEC: January 31 (IRS and recipient)
• 1099-MISC: January 31 (recipient), February 28 (IRS copy)‍
• File 940/Form 941, Form 1095-B: February 28 (payroll provider/insurance carrier should provide)‍
• DE Franchise Tax: March 1‍
• Federal and State Corporate Tax: April 18 (if R&D payroll tax credit form is filed, the credit is received in the subsequent quarter)‍
• Federal Quarterly Estimated Payment (2023 income taxes): April 18
• DE Franchise Tax Estimated Payment (40%, if applicable): June 1‍
• Federal Quarterly Estimated Payment (2023 income taxes): June 15‍
• DE Franchise Tax Estimated Payment (20%, if applicable): September 1‍
• Federal Quarterly Estimated Payment (2023 income taxes): September 15‍
• DE Franchise Tax Estimated Payment (20%, if applicable): December 1‍
• Federal Quarterly Estimated Payment (2023 income taxes): December 15

We spend as much time as needed to get the job done. We do not charge clients on an hourly basis, so all of the time spent servicing your business — human, or otherwise — is included in the flat monthly subscription fee.

The Zeni Finance Team is made up of Accountants, Chartered Accountants (CA) Certified Public Accountants (CPA), Tax Advisors and Chief Financial Officers (CFO) with a collective 100+ years of experience. Beyond their respective degrees and years of experience, each Zeni Finance Expert has completed certifications for the core accounting and financial services used at Zeni (Quickbooks Online, Bill.com, Expensify, etc.).

Zeni is a full-service platform, where everything is managed by our in-house team of certified accounting experts. Entries into Quickbooks are made by a blend of human financial experts in collaboration with our AI-powered technology platform to deliver 100% accurate books.

Rather than having to juggle different contacts for different requests, the Zeni Finance Concierge serves as a single point of contact to reach your dedicated team of Zeni Finance Experts (bookkeepers, CA/CPAs, CFOs, Tax Advisors). Customers can email their dedicated <company>@zeni.ai email address with questions or requests, or request a call with our finance team at any point in time.

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Chat support via the Zeni Dashboard and Slack coming soon.

Yes! We review, update, and fix every transaction categorization on a daily basis, and ensure receipts are properly attached within your accounting software. Zeni also manages all receipts for you in a central Google Drive location.

Zeni defaults to using accrual basis accounting, but can work with companies who require cash basis accounting.

Yes! All customers have access to their dedicated Zeni Finance Concierge 24/7 and can schedule Zoom calls with our team of finance experts as necessary for no additional fee.

Zeni currently offers a payroll manager service to administer all aspects of payroll for your company. We do not have formal HR services beyond this.

Yes. We offer flexible subscription payment options, including monthly and annual (upfront) payment terms. All Zeni subscriptions auto-renew at the end of one-year period unless cancelled prior to renewal.

Yes, bill pay and invoicing services are available to customers using Zeni's Full Service and/or Professional Plans. Learn more about our plans and pricing here.

With our Payroll Manager add-on, Zeni will manage several administrative tasks related to maintaining a compliant and up-to-date payroll system for your business, including:

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• Employee onboarding and termination. Coordinate full-time and contract hires on and off of your payroll system, including DnB registration.
• Maintain compliance across all states and jurisdictions. Register business as an employer in new states and jurisdictions, respond to state and local agency's requests for information and report contractors per state requirements.
• Day-to-day payroll system management. Advise and coordinate the setup of new payroll software (as needed); submit payroll, respond to employee inquiries, workers' compensation audit management, and more.

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Pricing for Zeni's Payroll Manager Service is based on the number of full-time U.S.-based employees and contractors of your company.